Privacy Policy
Last Updated: May 1, 2025
1. Introduction
Kantents AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Submit insurance claims
- Upload photos of damaged items
- Provide receipts or other documentation
- Contact our customer support
This information may include:
- Name, email address, and phone number
- Billing and payment information
- Insurance policy details
- Address and location information
- Photos of damaged items and property
- Information about your personal property
2.2 Automatically Collected Information
When you use our Service, we may automatically collect certain information about your device and usage patterns, including:
- Device information (e.g., device type, operating system)
- IP address and location information
- Usage data and interaction with the Service
- Cookies and similar tracking technologies
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Process and manage insurance claims
- Analyze images to identify damaged items and assess their value
- Generate reports and documentation for insurance purposes
- Communicate with you about your account or claims
- Send you updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Protect the security and integrity of our Service
- Comply with legal obligations
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
- With service providers who perform services on our behalf
- With API providers (Google Vision API, SerpAPI) to process images and retrieve market values
- With your insurance company (with your consent)
- To comply with applicable laws and regulations
- To protect our rights, privacy, safety, or property
- In connection with a business transaction, such as a merger or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing your consent
- Objecting to or restricting certain processing activities
- Requesting portability of your personal information
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@kantentsai.com
Address: 123 Tech Plaza, Suite 400, San Francisco, CA 94105